WEBVTT

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Hello everybody, thank you so much for having us here today.

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We are super excited to tell you what is new and what is coming in terms of community

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at Mastodon.

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As Evan said, my name is Hannah Aubrey, I recently joined Mastodon as the community director

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and you probably recognize this familiar face and the paper are head of communications.

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Together, we are community and communications.

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It comes unity.

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So, quick overview of what we are going to talk about today, full warning.

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This is not a technical talk, this is an organizational talk.

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If you have, thank you.

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If you have questions about anything we talk about today, please come find us at our

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stand, F-O-4, or find us online.

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Thanks Hannah.

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So, we are going to divide this up between us, so I will cover the vision piece at the beginning

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here and then I will pass over to Hannah to talk a little bit about some other topics.

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So, if you followed our story, Mastodon is going to turn 10 later this year as a software

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project which is very exciting.

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We will have more talk about near at that time.

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But we have been building a team, right?

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So, Eugene took a really bold step of saying this project is for everyone and he didn't

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want to be kind of in charge.

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So, he is taking a sideway step into looking after products and we have got this new leadership

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team.

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And as part of this whole process of bringing together a group of people to build Mastodon,

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we thought it was about time that we actually told you all what Mastodon stands for

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because a lot of people have versions of this and we have heard a few people say,

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well, what is Mastodon's vision?

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We are going to tell you about that.

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The other thing I want to tell you is that we are also in the process of finalizing our

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transition to a new nonprofit here at Belgium and as part of that there will be

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a document that we are close to finishing, we have not quite finished yet, which will cover

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the governance process and bylaws for the community project that is Mastodon.

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So, we will begin recruiting committees to that really soon.

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Hannah is a great person to come talk to over the weekend if you would like to get involved

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with that.

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But this is really kind of the teaser for what Mastodon is all about.

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It has been around for a while, so you probably know what it is, right?

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But one of the things we thought as we brought this group of people together is,

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what is it?

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How do we describe ourselves to ourselves and how does that help us decide where we are going?

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How does that help us communicate, which is important to me, as a communication person,

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to you all what we are doing and why we are doing it?

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And the other important thing to do, and I am spending a long time on this slide,

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but this is important, the reason that we are moving a bit slowly is that we have seen the impact,

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but social media, social networks can have in the world, and it is not always good, but it can be good.

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And we take this really seriously, so that is why you will find us move a little more slowly than you may like sometimes

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around some of the things that we built.

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We are moving slowly because we do not take this work lightly.

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So this is Mastodon's vision.

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It is a human-centered social web that serves a common good.

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And it is human-centered because we put people first.

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That applies when we are making decisions, when we are building processes, for our software,

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when we are designing the software, when we are adding features like quote posts,

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thinking about how that affects how humans interact.

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We want a network that prioritizes socializing and overslop people over profits and authenticity overblaster.

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And we are serving the common good because we want technology and community that helps make the world and ourselves better.

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So beyond that vision, that grand vision, that really meaningful vision, our mission is then to build Mastodon to connect the world through thriving online communities.

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We connect the world by building technology and programs that bring people together.

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And we want those communities to thrive.

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We want them to be healthy, we want them to be safe, we want them to be exciting and vibrant.

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And also to spark a sense of belonging and fun.

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So having said that this vision and mission, how does that translate them into what Mastodon stands for, what are our values?

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And then we think about how those values shape our decision-making processes.

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So these are our values.

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We put people first.

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We are building an ethical human-centered social web where authentic connections between humans matter more than metrics.

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We prioritise genuine human interactions.

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We act with integrity, we champion individual agency.

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And we make decisions that benefit people and not profits.

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As Hannah said, this is not a highly technical talk, but I think this is really important to communicate with you.

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We build bridges.

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We want to empower communities to connect, but maintain their autonomy.

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We want to enable people to make the choices about who and how, who they connect with and how they connect with them.

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We are, of course, building on open protocols, activity pub, we're creating pathways for those by those groups in the vetiverse to interact on their own terms.

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And we want to enable that to foster understanding between cultures and perspectives.

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We're transparent and trustworthy.

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I've told you that we are working on a governance processes for the organization as it evolves.

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We believe in open dialogue.

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I hope if you follow our project and if you use our software, that you've seen this over the course of the last couple of years,

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where choices have been made, occasionally something hasn't been thought through as well as we could have done it.

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And we've said, I'm sorry, we've owned that.

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We've changed that.

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We believe in open dialogue.

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Our code is open source.

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Our policies are public.

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And our decision-making welcomes community input.

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We've done this with our terms of service for our main master of social instances.

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When we make those mistakes, we acknowledge them.

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And we make things right.

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We're resilient and self-reliant, and this is more important of course in the world right now than ever before.

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We offer a free from centralized control and corporate influence.

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We want to ensure that the platform evolves according to community needs.

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It doesn't mean every single feature that the community requests incidentally,

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but we listen to community input.

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We want to incorporate that.

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We're community funded, community driven in development.

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And we want to show that social media can flourish without compromising the values we're talking about here.

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And finally, and really importantly, we are part of a movement.

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Mastered on is not the Fediverse.

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I say there's every single time on stage talking about the projects.

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We are part of a movement.

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We are part of a diverse ecosystem.

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It works towards a better internet than we believe it.

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That brings me to Foss Dam on a regular basis, not just for Mastered on,

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because the free software movement and open source of things matter to me personally.

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Our strength comes through that collaboration,

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through the collaboration that we see in this same movement, this same environment,

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through sharing our knowledge and mutual support across that decentralized web movement.

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One more thing I'm going to talk about before handing back to Hannah,

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is a greater commitment to free software.

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We are planning to move as much of our digital footprint

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to wholly own and operate a digital infrastructure as we can.

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It's a long-term project.

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We can't do this overnight.

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We can't just switch every system we use to something that is free and open source

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and hosted by ourselves tomorrow.

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We are taking our time over this because we need to balance achieving our mission.

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Supporting the millions of people that do use Mastered on every day,

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the hundreds and thousands of instances that exist around the world today,

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keeping them stable, enabling them to get new features,

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but also move our project forward.

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We're going to move as much of our operations as we can

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without sacrificing our team's ability to get things done.

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The first thing that we have done is our community chat platforms

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over the holiday period.

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It's just gone.

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The Christmas period.

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We moved our internal work collaboration.

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We'd been using Discord for a long time.

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Not great for what we needed to do as a team,

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now moved over to Zurich, which we have been really enjoying.

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It's great.

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You may be aware that we also used Discord for a couple of other chat channels,

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one of those being our Patreon community.

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We will be moving those over to Zurich as well over the next few months.

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This is just one step.

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This is one example of the changes we're going to be making in this space.

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We're not going to do them all overnight,

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but I'm excited to say that we are deepening that commitment.

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With that, I should hand you back to Hannah to talk about the really hard stuff.

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All right, my friends.

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Now let's talk about the elephant in the room,

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or if you prefer the packing room in the space.

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After the Twitter sale in late 2022,

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we made a choice to send new signups directly to masks on social

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during the onboarding process.

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We made that decision out of concern for the new user experience.

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Simply to reduce the cognitive load of a new paradigm and social networking

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and a whole new set of choices that come with that.

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We wanted new users to land on a server that we were sure would remain operational,

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not only under that immediate sign-up load, but also into the future.

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We haven't revisited that choice for a number of reasons.

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One of them being that we're a small team,

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and we've been focused on building a new organization, establishing a new entity,

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and releasing new features.

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Another reason we haven't made a switch yet is because the size of masks on social

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is a benefit to us.

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It enables us to test new features, new capabilities under a heavy load

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to make sure they won't fall over.

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But ultimately, we know that as one of the largest and most visible projects

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in the Fediverse and the social web,

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we have a responsibility to support and to promote the entire network.

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We know the delay has been frustrating, we're really sorry about that,

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and we're committed to evolving onboarding processes in a way to help the entire network

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and grow.

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It is my great pleasure and honor to announce that we are going to begin a new experiment

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in onboarding, and that is default server recommendations.

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What this mean is this new method is a way to assign a server that will prioritize

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implementing the closest geographic instance in the correct language,

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based on data surface by the app store.

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So this experiment will start on our iOS and Android apps,

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and because of course we are able to get that data from the app store

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in order to do this on the web, we would need to implement tracking,

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we want to go slowly with that and make sure we do it in a privacy-respecting way.

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This experiment will be designed to ensure that server admins remain in control,

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meaning they will have the power to opt in and opt out as needed,

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or reduce the percentage of sign-ups flowing their way.

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Starting now, we will begin recruiting a group of general purpose servers to participate

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in this experiment.

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We have a few basic eligibility requirements detailed on this slide,

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as the exact design of the experiment finalizes, we may have a few more,

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this is the set to start.

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And we will be sort of hands-selecting servers to participate in this experiment,

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but we may open this up later on,

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and this is just a first step in looking at how we can evolve onboarding

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to support the entire network.

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So if you're interested in participating,

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here's a QR code you can scan.

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There's a form that this QR code points to,

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with some really basic information,

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and it's on Google Workspace, but we're going to get a free open source form

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builder spun up soon.

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So while you're scanning that,

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the default server recommendations experiment,

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again, is just a first step in reimagining,

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how master on onboarding and server discovery works overall.

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Our team's intent is to work with the community,

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a process of co-creation,

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to build new onboarding pathways that support the entire network,

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and we are so excited to work with you on this.

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Oops, we also have an apology to make,

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which is that we have not kept up with submissions

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to our server directory.

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And we are sorry about that.

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As you have just heard, our mission for master on,

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is connect the world through thriving online communities,

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not one community, but many communities.

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So it is really important to us that there are many master on servers,

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all around the world that are vibrant,

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that are thriving,

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that make the system truly resistant, resilient, decentralized,

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and global.

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So we are going to change the way this process works.

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We are going to make it easier to manage for you,

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and for us, for us all,

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our intent is to move the server directory back into a global request based system,

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so that admins can submit, update,

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or remove entries themselves,

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and other change we want to make to the server directory,

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and this will become important in a later phase of our onboarding experimentation,

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but we want to add more ways to classify servers based on demographics,

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interests, any number of classifications.

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This can help us make discovery easier,

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and we also want to empower the community

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to help us manage the approvals process.

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So we can keep up with the load.

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So thank you for your patience,

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and again, we are so sorry we fell behind on this work.

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Right now, we have perhaps one of the best opportunities,

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at least the best in a few years,

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to grow the open social web.

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We have masked on deeply believe in the ideals of the social web of the Fediverse,

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because of that we want to see more people using this technology.

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We hope you feel the same,

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and if you do, we've prepared three things you can do today

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to help us grow the movement.

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Help a friend or family get signed up,

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but don't just send them the link to the website,

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don't just send them the app, sit down with them,

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and help them fill their timeline.

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Our research shows that people with an active timeline

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are more likely to stick around,

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so help your friend and family find a coach to follow,

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help them follow a few hashtags,

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and help them craft an introduction.

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And also, stay tuned for upcoming collections feature,

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which should help people find more interesting accounts to follow.

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Another thing you can do is petition your local government

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to join the Fediverse.

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Start by identifying the most tech forward department,

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your local government,

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maybe a communications office,

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digital office,

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pick one specific contact,

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who seems most likely to be interested in innovative communications platforms,

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prepare a short to the point pitch,

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that gets straight to it.

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You know, by joining Massed On,

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you can communicate directly with residents without paying

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for expensive social media advertising.

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You all know the talking points.

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Make sure to connect the platform

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to that organizations that government-specific goals,

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if it's a city trying to increase community engagement,

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emphasize how Massed On creates more meaningful,

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local conversations.

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We use multiple approaches.

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Don't just send one email, send a few,

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follow up with a phone call, request a meeting,

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make a relationship.

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The key is persistence,

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and showing how Massed On solves real communication challenges.

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And finally, hit the streets.

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Now, we are not condoning vandalism,

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but we do know there are a lot of really talented artists

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in the Fediverse.

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And if some of those talented artists were to create

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some JPEGs or PDFs for stickers or flyers,

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providing Massed On or their local instance,

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and if you saw those JPEGs or PDFs,

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if you wanted to print them out

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and stick them somewhere where lots of people would find them,

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you should not do that.

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You can also try a more targeted approach.

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If you're part of a local club or a community,

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talk to your group or community's leader,

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and ask them what would it take to get you to move,

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and feel free to reach out to us if you need help.

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And also make sure to share what works,

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so we can all learn and help the Fediverse grow.

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Any questions?

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Thank you.

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Just before we take a couple of questions,

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we dropped a couple of slides that we had had

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in this deck to talk about specific technical features

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that are coming in the next 12 months.

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Our booth is on F-04,

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above the by the food vans around the corner there.

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Come by, there's slides on our carousel there.

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You can have a look and see what's coming.

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Talk to the folks on the stand.

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We'll take a question or say before we get pulled off stage.

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Also, handy Fediverse stickers on the table over here,

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since we were talking about that.

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All right, hands up for questions.

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We'll go out here and then move over there.

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Hi, thank you for the talk.

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You mentioned that you had discord and learning to move from that one,

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and also Google Cloud.

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What are the other closed software,

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not an open source that you still have,

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and are like planning to move ahead?

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I think what of the next one we want to address is,

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we use help scout for managing our help requests.

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There's a great version of it free scout,

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and that's probably our next after moving off discord.

20:42.000 --> 20:44.000
I had a question over here.

20:44.000 --> 20:45.000
Great.

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A couple of days to come and get through.

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Thank you for putting also the topic of growing the users of MasterDawn

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at the focus here and asking for the help of all of us,

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which is fair.

21:07.000 --> 21:12.000
What I would like to understand better is what are from your perspective,

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the biggest motivators of individuals to join MasterDawn

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slash the Fediverse.

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There was once a thread I read on our local instance on the social,

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and honestly it was a bit confusing to me.

21:26.000 --> 21:31.000
It's very hard to synthesize that one to find the right catchphrases or whatever.

21:31.000 --> 21:32.000
Absolutely.

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I've been thinking about this a lot lately.

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There's an extrinsic motivation,

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which is what's going on with big tech,

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big US tech right now.

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And so that's a sort of perhaps fear and anger,

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and a desire to protect one's privacy,

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to get away from those close networks.

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But I think even more powerful,

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because extrinsic motivators are typically very powerful in the short term

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and decrease in effectiveness over the long term.

22:05.000 --> 22:08.000
The most important thing we all need to be focusing on

22:08.000 --> 22:11.000
and certainly MasterDawn needs to do a lot of,

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what to do contribute to this as well,

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is being with the people and things they love,

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that is the intrinsic motivation,

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social connection, fun, belonging.

22:23.000 --> 22:25.000
Those are the most powerful motivators,

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the longest-term motivators,

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the ones that keep people on the network.

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And so just having a fun and cool place for people to hang out.

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How do you, hey,

22:41.000 --> 22:43.000
Preston Duster from Hackaderm here.

22:43.000 --> 22:45.000
So super excited about, you know,

22:45.000 --> 22:46.000
sort of recommendations.

22:46.000 --> 22:50.000
The requirement to have open signups seems,

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I don't know, challenging.

22:52.000 --> 22:54.000
Given that the spam tool,

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the tools to fight spam just aren't there.

22:56.000 --> 22:58.000
So like that's a non-starter.

22:58.000 --> 23:01.000
How are y'all thinking about evolving that in a future?

23:01.000 --> 23:02.000
Yeah, absolutely.

23:02.000 --> 23:05.000
We do have some upcoming features over the next two years

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of course in the short-term.

23:07.000 --> 23:09.000
We don't have something built-in right now.

23:09.000 --> 23:12.000
And so it is sort of a disclaimer for us to say,

23:12.000 --> 23:15.000
if you want to participate in this experiment,

23:15.000 --> 23:17.000
be ready for this spam.

23:17.000 --> 23:21.000
And of course, we'll be here to help share knowledge, et cetera.

23:21.000 --> 23:24.000
If you want to come talk to us a little bit more about what we can do,

23:24.000 --> 23:26.000
please do.

23:26.000 --> 23:27.000
Hi.

23:27.000 --> 23:29.000
My name is Everton.

23:29.000 --> 23:32.000
So my first question is,

23:32.000 --> 23:35.000
how can we do the lobbying that,

23:35.000 --> 23:38.000
like, competitors like Blue Sky,

23:38.000 --> 23:40.000
they're doing here in Europe?

23:40.000 --> 23:43.000
I also the last days in this talk with

23:43.000 --> 23:46.000
Mustardon Philippe and Sebastian from Eros Sky.

23:46.000 --> 23:49.000
And I could see how people with this money

23:49.000 --> 23:52.000
on venture capital are coming to Brussels

23:52.000 --> 23:56.000
every week to the lobbying for the Blue Sky 80 protocol.

23:56.000 --> 23:58.000
This is my first question.

23:58.000 --> 24:01.000
And the second point is to contact our representatives,

24:01.000 --> 24:03.000
politicians.

24:03.000 --> 24:07.000
I create a tool called LeaveX.eu that

24:07.000 --> 24:10.000
facilitates people to write to politicians.

24:10.000 --> 24:13.000
So the last days I'm receiving emails from politicians

24:13.000 --> 24:15.000
because people are contacting them.

24:15.000 --> 24:17.000
And I'm glad people from Austria,

24:17.000 --> 24:20.000
Netherlands and Sweden had the politicians

24:20.000 --> 24:22.000
who are still on X.

24:22.000 --> 24:24.000
So if anyone else wants to join

24:24.000 --> 24:27.000
and add the data from your country, please help.

24:27.000 --> 24:30.000
And someone from Canada just developed a tool

24:30.000 --> 24:34.000
to provide politicians from all over Canada

24:34.000 --> 24:37.000
to the Fediverse using Mustardon.

24:37.000 --> 24:40.000
So it's just our way to reach out people

24:40.000 --> 24:42.000
and we don't have as many research people as money.

24:42.000 --> 24:45.000
So how can we, more of this grassroots movement,

24:45.000 --> 24:50.000
non-profit, compete with these guys with money?

24:50.000 --> 24:53.000
Get loud.

24:53.000 --> 24:56.000
Yeah, I think probably we need to switch over.

24:56.000 --> 24:57.000
And I'll answer the question,

24:57.000 --> 24:58.000
but you might probably want to,

24:58.000 --> 25:01.000
but the next speaker probably wants to come and get ready.

25:01.000 --> 25:04.000
Yeah, great question, thank you.

25:04.000 --> 25:06.000
You're right.

25:06.000 --> 25:09.000
We have limited resources.

25:09.000 --> 25:13.000
Finally, there was somebody who posted in a couple of weeks ago

25:13.000 --> 25:15.000
saying Mustardon should have billboards all over Europe

25:15.000 --> 25:17.000
talking about how great it is.

25:17.000 --> 25:18.000
Lovely.

25:18.000 --> 25:21.000
Please give us enough money to do that.

25:21.000 --> 25:26.000
We are restricted in what we can do and we do our best.

25:26.000 --> 25:30.000
I would say on the EU, they have an instance.

25:30.000 --> 25:32.000
We happen to host that instance.

25:32.000 --> 25:35.000
We have a hosting offering for companies,

25:35.000 --> 25:39.000
organizations that want to easily get started.

25:39.000 --> 25:41.000
We know there are other hosting organizations.

25:41.000 --> 25:45.000
We are very happy to work with them and encourage them as well

25:45.000 --> 25:48.000
to help organizations onto the Fediverse.

25:48.000 --> 25:51.000
I've been in Brussels myself,

25:51.000 --> 25:53.000
I think four times in the last 12 months

25:53.000 --> 25:55.000
and that's more than ever been in my life.

25:56.000 --> 26:00.000
But I do not have the resources, as you say,

26:00.000 --> 26:03.000
probably not the charisma either, who knows.

26:03.000 --> 26:05.000
These are the folks that are coming.

26:05.000 --> 26:07.000
You're completely right to call that out.

26:07.000 --> 26:08.000
How can we compete?

26:08.000 --> 26:11.000
As Hannah says, we need to be persistent.

26:11.000 --> 26:12.000
We need to be loud.

26:12.000 --> 26:16.000
We need to really make our voices heard,

26:16.000 --> 26:20.000
make people understand that just switching to something

26:20.000 --> 26:22.000
that is cut and paste from somewhere else in the world

26:22.000 --> 26:26.000
with the same business model is not changing the world.

26:26.000 --> 26:32.000
It is still causing people to put their lives into places

26:32.000 --> 26:34.000
where they will be tracked and monetized

26:34.000 --> 26:37.000
and their friends networks will be solved.

26:37.000 --> 26:39.000
That is not what we stand for,

26:39.000 --> 26:41.000
as I hope we show you this morning.

26:41.000 --> 26:43.000
That is what we believe in,

26:43.000 --> 26:47.000
and we ask humbly for your help

26:47.000 --> 26:50.000
in sharing that message with everyone else.

26:50.000 --> 26:52.000
So we really appreciate it.

26:52.000 --> 26:56.000
Thank you for the leave-act tool you built.

26:56.000 --> 26:58.000
We appreciate that.

26:58.000 --> 27:02.000
We appreciate all of you who are helping in this effort.

27:02.000 --> 27:04.000
Thank you.

27:12.000 --> 27:15.000
Okay, so just quick one.

27:15.000 --> 27:20.000
So back in the early, like a star of days,

27:20.000 --> 27:23.000
there's a whole thing where people would go into coffee shops

27:23.000 --> 27:27.000
and they would literally build a website for the coffee shop

27:27.000 --> 27:30.000
and then show it to the owner and say, look, I've built this for you.

27:30.000 --> 27:31.000
You could just use it.

27:31.000 --> 27:33.000
I will literally pass over to you.

27:33.000 --> 27:38.000
Is there an equivalent that could be done with Maston?

27:38.000 --> 27:40.000
Yes, let's talk.

27:40.000 --> 27:41.000
Okay.

27:41.000 --> 27:43.000
That's easy.

27:46.000 --> 27:48.000
Did it?

27:48.000 --> 27:50.000
Good job.

27:52.000 --> 27:54.000
Sorry, I can't see you guys.

27:54.000 --> 27:56.000
I'm not sure if it's perfect.

27:56.000 --> 27:57.000
It's perfect.

27:57.000 --> 27:59.000
It's a nice, nice little stopper.

28:00.000 --> 28:02.000
So I check back over.

28:02.000 --> 28:04.000
Yeah, you're gonna check back over here.

28:04.000 --> 28:06.000
Can you get that mess?

28:06.000 --> 28:07.000
I don't.

28:07.000 --> 28:08.000
I'm gonna grab my hat.

28:08.000 --> 28:09.000
Is that my MCA?

28:09.000 --> 28:11.000
It doesn't make me dull.

28:12.000 --> 28:14.000
Remember what you had?

28:14.000 --> 28:15.000
You had a...

28:15.000 --> 28:18.000
I think it'd be right.

28:18.000 --> 28:19.000
You had TF.

28:19.000 --> 28:20.000
Bless your heart.

